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Terms and Conditions

Security & Privacy Policies
LEP Inc dba LUC Website is committed to ensuring customers' personal information remains secure and private. All information you provide will not be shared with any third party. We will not release for any reason your personal information. You can trust LUC to provide quality product, & you can trust LUC to keep all your information secure and private at all times.

While maintaining our commitment to your privacy, we do collect personal identifiable information about you.  Personal information includes your name, shipping address, billing address, e-mail address, and credit card information. We use this information for billing purposes only and to fill your orders. If we have trouble processing an order, we will use this information to contact you.  We remain Compliant with all State & Federal Credit Privacy laws.

Personal Information Security: We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our control. We also are committed to employing industry standard technology in order to protect the security of our web site. However, even with the best technology, no web site is 100% secure. LEP Inc, dba LUC website takes all reasonable measures which we believe appropriate to protect your Personal Information from loss or misuse.

 
Shipping
Orders shipped outside the United States will be charged the current shipping rate for that country plus a $4.50 handling charge. If you would like to know the shipping charges you may request that information in the comment section located on the second page of the shopping cart when checking out and we will e-mail you your total when ready to ship.
 
  • Some items may require extra shipping due to the weight. Extra shipping charges will be noted on individual merchandise items as necessary.
  • Overnight and 2nd day,3rd day express shipping is available for most items Monday - Friday during regular business hours. Extra shipping charges will apply for all overnight and express shipped orders.

 

Secure Payments & Shopping

When you place orders on LUC website, all of your order information (including your cc# and ship address) is transmitted through the Internet using  SSL technology.  SSL causes your browser to encrypt your order and account information before transmitting it to our secure server. SSL technology is an industry standard and is designed to prevent any unauthorized person from capturing your personal information. When viewing a page using SSL technology, you will see a lock in your browser window.

Credit cards will be processed under the business name of LEP Inc, dba Lisa’s Unique Creation’s.  LUCwholesale.com charges will appear on your credit card statement as:  Lisa’s Unique Creations
International orders must be paid with Pay Pal or  Credit Card. We maintain the right to refuse any order.


 

 

Ordering & Shipping

Wholesale Account

Potential customers are required to register their Business Name & Contact info on our website prior to making purchases or viewing wholesale pricing. Create a wholesale account online by clicking on the Login located at the top of our right of our front/homepage. Our website, products, and services are intended for Business Owners purchasing merchandise and services FOR RESALE ONLY.  LEP Inc, dba LUC website requires prospective customers to have a retail store front, participate in HIGH END Merchandise or Boutique Shows and/or an e-commerce website.   Ebay and Etsy “ONLY” stores will not be tolerated to unprice or undercut others.

LEP Inc, dba LUC website  will require and verify a copy of your state retail sales tax license prior to approving all accounts. Providing fraudulent information,  failure to maintain an active Sales Tax Status, and/or not maintaining a keystone markup will result in the termination of  your account. 

We TRY to screen each new Wholesale Customer  and reserve the right to request additional information including….photos of your store, type of business history, and/or types of services you provide prior to approval.  LEP Inc, dba LUC website also reserves the right to deny any applicant infringing upon our current customer base.  Although we cannot guarantee territory protection, we can promise that we strive to work with our customers to contribute to their success.     
 
We require customers sell our products at a full keystone markup. We recognize that Retail customers may charge differing rates to “decorate” or personalize LUC Blanks.  Therefore, each customer will be reviewed based on the type of account they maintain with LEP Inc,  dba LUC website.   We DO NOT allow our products to be sold in discount online deals, group buy in’s or flea market environments.  However, We do understand a need for an occassional sale.
 
Order Requirements

The minimum opening order is $150.00. 
The minimum re-order is $75.00
We do not allow personal orders.
However, we will work with certain customers to provide sample orders  to present & SELL to their larger accounts.
 
Shipping & Order Processing

We strive to ship all orders within 24-48 hrs of receipt of order (pending stock available).  All B/O’s will be shipped w/in  45 days OR we will contact customer to confirm status of B/O.    Orders shipped outside the United States will be charged the current shipping rate for that country plus a handling fee .   

Fed Ex Ground is our Preferred Shipper.  Fed Ex Express Overnight,  2nd day, 3-day express shipping is available as well as USPS.  Please note:  Fed Ex HOME when delivering to a Home office is “always” a higher rate. To save on shipping, try to ALWAYS ship to your BUSINESS location  (non residential) address.
 
Contact Us

Business hours:   Mon thru Fri …..9-5 pm/ EST
Phone: 843.856.7499  / Toll Free: 888.285.5472  /  Fax: 843.856.8424
Email: [email protected]
 
Quantity Discount

Quantity discount pricing is available only on certain item’s as eligble.
To receive this discount, quantities must be in Qty’s as allocated. Please contact Office for pricing details.

 

 

 

Terms of Agreement and Conditions of Use
Please read these Terms and Conditions of Use (the "Agreement") carefully before using this website.

By using the following Website (the"LUCwholesale.Com Website"), you agree to be bound by this Agreement. If you do not agree to the terms and conditions of this Agreement, please do not use the LUCwholesale.Com Website or Products sold by LEP Inc (dba) LUCwholesale.Com (a company incorporated under the laws of the State of South Carolina, U.S.A. referred to herein as LUC Website.

LUC website  reserves the right to change this Agreement, in whole or in part, from time to time at our sole discretion, and to provide you with notice of such change by any reasonable means, including without limitation posting the revised draft of this Agreement on the LUC Website.  You should always check this Agreement prior to using the LUC Website. Your continued use of the LUC Website following the posting of changes to this Agreement will mean that you accept those changes.

Information Given to LEP Inc, (dba) LUCwholesale.Com Website


•    Customer maintains that any information provided in connection with  use of the LUC Website is accurate and complete, and that customer will update such information as needed, such that the information remains accurate and complete.

Registration: User Names and Passwords

•    You will be required to register and/or log in LUC Website  in order to access certain areas of the WEBSITE, for example, to purchase LUCwholesale.Com products or initiate Transactions or Downloads.
•    You agree to ensure that you "log off" and exit from transaction with the LUC Website at the end of each session. We are not liable for any loss or damage arising from your failure to comply with any of these obligations.

Rules of Conduct


•    We expect users of the LUC Website to respect the law as well as the dignity & rights of others. While using the LUC Website you agree to comply with all applicable State & Federal Laws, rules and regulations. Failure to comply with these rules of conduct may result in termination of your access to the LUC Website.
You agree not to post, transmit, or otherwise make available through or in connection with the LUC Website: reproduce, duplicate, copy, sell, link to or otherwise exploit for any commercial purposes, any portion of, use of the LUC Website.
•    Removal of any copyright, trademark or other proprietary rights notice from the LUC Website orproduct/material originating from the LUC Website.
.
Purchases or Other Service-Transaction

•    If you wish to purchase any product or service through the LUC Website ….you may be asked to supply information relevant to your Transaction, including without limitation your credit card number, your credit card verification or other security code, the expiration date and your shipping information and email address. Any such information provided through the LUC Website will be treated by LUC Website in accordance with this Agreement and the Security and Privacy Statement. Verification of information may be required prior to the acknowledgment or completion of any Transaction. You represent and warrant that you have the legal right to use any credit card(s) or other payment means used to initiate any transaction.

•    LUC Website reserves the right, with or without prior notice, to change product or service descriptions, images and references.  Price and availability of any product or service offered through the LUC Website are subject to change without notice, and LUC Website shall not be responsible for errors in the prices or descriptions of such products or services.
•    Refunds and exchanges will be subject to LUC Website’s refund and exchange policies in effect. You agree to pay all charges that may be incurred by you or on your behalf through the LUC Website, at the price(s) in effect when such charges were incurred, including without limitation all shipping and handling.


Links To or From Other Business WebSites

•    Except as otherwise expressly stated by LEP Inc, dba LUC Website is not affiliated or associated with operators of any third party Websites that link to or from the LUC Website. 
•    LEP Inc, dba LUC Website  expressly disclaims any responsibility for the accuracy, content, or availability of information found on third party Websites that link to or from the LEP Inc, dba LUC Website. We cannot ensure your satisfaction with any products or services that are available through any third party site that links to or from the LUC Website because these third party sites are owned and operated by independent entities. We can not endorse all products or services, nor have we always taken the steps to confirm the accuracy or reliability of any of the information, made available through any third party sites.

•    YOU AGREE THAT YOUR USE OF THIRD PARTY SITES AND ANY CONTENT, INFORMATION, or PRODUCTS AVAILABLE THROUGH SUCH SITES IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS AND CONDITIONS OF USE APPLICABLE TO SUCH 3rd Party SITES.


Termination and Enforcement of Relationship

•    This Agreement is effective until terminated by LUC Website. You agree that LUC Website at its sole discretion, may terminate your access to or use of the LUC Website  at any time and for any reason if LUC Website believes that you have violated this Agreement. Upon any such termination, your right to use the LUC Website will immediately cease.

 

Returns
Return requests /Return Authorizations must be submitted through our office.    All sales are final on personalized or customized and sale items.  Returns (damaged, defective, or incorrect products shipped to you) must be made within 30 days of receipt of merchandise.

If the return is due to an error with LUC website,  we will gladly replace or repair mistake and pay for ground shipping expenses via a Return Authorization & Shipping label.  Merchandise must be returned in the condition that it was received and in it's original packaging. Please Inspect your products upon arrival.  No returns or exchanges will be accepted after 30 days from the receipt of merchandise. All other returns are subject to a 10%  Restocking Fee.  Refunds will be issued according to the original form of payment.

All return’s must have  a copy of the original  invoice w/an RA#  & note of explanation.

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